Support

Last updated: July 31, 2026Version française

Second Sun is made by a small team, and support runs through one inbox. Write to us at contact@secondsun.ai and a human will read it.

Subscriptions and billing

Purchases are billed by Apple. You can manage or cancel a subscription anytime in your device’s subscription settings, and request refunds directly from Apple. For anything else billing-related, email us.

Account and data

You can delete your account or request a copy of your data from the app’s settings. Our Privacy Policy describes what we store and for how long.

More

How characters work: see our AI disclosure. Crisis resources and reporting concerns: see Safety.